Terms and Conditions

Last Updated: 11/4/2025

1. Acceptance of Terms

By accessing and using Brightface.ai ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Brightface.ai is an AI-powered professional headshot generation service that creates high-quality professional portraits from user-uploaded photos. Our service uses artificial intelligence to enhance, style, and generate professional headshots suitable for business use.

3. User Accounts and Registration

To use our service, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Be at least 18 years old or have parental consent
  • Use only your own photos or photos you have permission to use

You are responsible for all activities that occur under your account.

4. Credit System and Billing

4.1 Credit System

  • Each headshot generation consumes one credit
  • Credits can be purchased as one-time packs or monthly subscriptions
  • Subscription credits roll over for up to 3 months, capped at 2× your monthly plan
  • One-time credit packs expire 90 days after purchase
  • Credits are consumed using First Expiring, First Out (FEFO) logic

4.2 Billing and Payments

  • All payments are processed securely through Stripe
  • Subscription fees are billed monthly in advance
  • One-time purchases are charged immediately
  • All sales are final - no refunds for used credits
  • Prices are subject to change with 30 days notice

4.3 Cancellation and Refunds

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of your current billing period
  • Unused subscription credits remain valid until consumed or expired
  • No refunds for partial months or unused credits

5. Content and Intellectual Property

5.1 Your Content

  • You retain ownership of photos you upload
  • You grant us a limited license to process your photos for service delivery
  • You represent that you have the right to use any photos you upload
  • We do not claim ownership of your original photos
  • Your photos are processed in memory and are not stored on our servers

5.2 Generated Content

  • You own the rights to headshots generated from your photos
  • Generated headshots are for your personal and professional use
  • You may use generated headshots for business purposes, social media, and professional profiles
  • You may not resell or redistribute generated headshots to third parties
  • Generated headshots are provided immediately and are not stored on our servers

5.3 Our Intellectual Property

  • Our AI technology, algorithms, and service platform remain our property
  • You may not reverse engineer or attempt to extract our AI models
  • Our trademarks, logos, and branding are protected intellectual property

6. Acceptable Use Policy

You agree not to use our service to:

  • Upload photos of people without their consent
  • Generate inappropriate, offensive, or illegal content
  • Attempt to circumvent our credit system or security measures
  • Use automated tools to access our service
  • Upload copyrighted material without permission
  • Create deepfakes or misleading content
  • Violate any applicable laws or regulations

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our service, you agree to the collection and use of information in accordance with our Privacy Policy.

  • We process your photos only to generate headshots
  • We do not store your photos longer than necessary
  • We use industry-standard security measures to protect your data
  • We do not share your personal information with third parties without consent

8. Service Availability and Limitations

  • We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service
  • We may temporarily suspend service for maintenance or updates
  • AI-generated results may vary and are not guaranteed to meet specific expectations
  • We reserve the right to limit usage to prevent abuse
  • Service may be unavailable due to factors beyond our control

9. Disclaimers and Limitations of Liability

9.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRIGHTFACE.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

9.3 Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless Brightface.ai, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or relating to your use of the service, violation of these terms, or infringement of any third-party rights.

11. Termination

  • You may terminate your account at any time
  • We may suspend or terminate your account for violation of these terms
  • Upon termination, your right to use the service ceases immediately
  • We may delete your account data after a reasonable period
  • Provisions that by their nature should survive termination will remain in effect

12. Governing Law and Disputes

  • These terms are governed by the laws of [Your Jurisdiction]
  • Any disputes will be resolved through binding arbitration
  • You waive the right to participate in class action lawsuits
  • Arbitration will be conducted in [Your City, State/Country]

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the service. Your continued use of the service after changes constitutes acceptance of the new terms.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: sales@brightface.ai

15. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.

By using Brightface.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.